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Frequently Asked Questions

Be Safe Bracelets

In case of an accident where your emergency information is required, a ‘first responder’ (can be anyone from a friend, family member or trained medical staff) will access the website from their phone or computer (besafebracelets.com). The website is found on the last line of the face plate of every bracelet.

On the home page of the website, the first responder can input your last name and ID code (located on the back of the face plate). Entering this information will automatically load the information and emergency contacts you entered so you can be cared for in a fast, safe and secure manner. Remember that the first responder can only READ your medical information
because only you will know the password that can access the ‘edit medical history’ page.

We have definitely considered what would need to happen if you lose your bracelet. If the bracelet is completely lost, you will have to buy a new one, but we can get it to you very quickly. Personally, I have three bracelets just for that reason!! (And to be sure they match my outfits!!)

If you break the silicone band or clasp, we have spare parts available. Again, we considered that once you have a bracelet, you will need it every day!! So, if something happens, we can replace the parts as soon as possible. There is a charge for replacement of silicone band and clasp. Visit the replacement parts category in the shop

Yes! Watch this tutorial on trimming and assembling your bracelet.

Sure! If you want to have more than one color bracelet, you can either buy multiple bracelets, or purchase one bracelet and then buy additional silicone bands with clasp so you can have more than one color, but not pay for multiple face plates.
It takes 2-3 weeks to get your bracelet but often it is a much quicker turnaround!
The ID code is on the underside of the face plate where it contacts the skin. This way, first responders can find it easily but it is not so readily available that anyone looking at your bracelet could find it.
First year is included with the bracelet order. You have an option when purchasing to auto-renew the subscription on an annual basis of $14.95 or you can purchase 3 years at $40.95 giving you a 4 year subscription.
There are two ways that the medical information is secure. The server is hosted in a highly secured data center with round the clock monitoring and Firewalls. The browser sessions from your computer to the website are also encrypted with a SSL certificate. The password that you generate is the only way to change the medical information. Additionally, the only medical information added is data that is important to know in an emergency. Therefore, what you put in the medical database is what you choose to add and is protected by your password. We encourage you to use strong passwords.

There is a maximum of 6 lines on the face plate. The first line must be your name and the last line must be the website (besafebracelets.com). You may have less than six lines if you choose. There are a maximum of 24 characters per line.

The band is a non-allergenic silicone with stainless steel clasp and face plate.

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As of January 2023, the Pony Club rule requires 6 items to be engraved on the face plate (in no particular order other than the name on the first line): – Name (first and last) – Date of Birth – Known Allergies – Current Medication – Existing Medical Conditions – Emergency contact (name and phone number)
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